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Deal executionCS & Account Managers

Renewal safeguard

Conductor keeps an eye on product telemetry, support escalations, and exec churn. When something slips, it drafts the outreach and updates the renewal plan before the call.

Best for
Expansion + renewals
Time to run
Ongoing
Outputs
Risk brief + save play
Signals it watches
  • Usage or seat drop-offs
  • Champion departs or changes role
  • Support tickets tagged with severity/high impact
Outputs you get
  • Risk brief

    One-pager summarizing the signal, impact, and suggested move.

  • Customer email

    Plain-language recap with remediation plan.

  • Exec dashboard

    Shared artifact with status + probability adjustments.

Workflow steps
Step 1

Monitor telemetry

Connect product analytics + support systems.

Step 2

Score the risk

Weight signals to determine if outreach is needed.

Step 3

Draft save play

Prep email + QBR talking points referencing the issue.

Step 4

Update renewal plan

Log risk category, owners, and next steps for leadership.

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